How should you give your clients a say in the design of mental health services?

CQC guidance should inspire providers to change their ways, but it’s easy to overlook the real needs of service users

The Care Quality Commission’s recent statement, Putting people first, tells us how it will increase the involvement of service users in the design of its services. Mental health care providers could use the CQC’s statement to inform their own involvement strategies, provided the gaps between policy and practice are bridged.

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